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Communication & Workplace Skills

 What we do

Communication & Workplace Skills develops and maintains a range of courses, modules and resources related to communication and employability skills. These include:

• major courses such as Diploma of Communication and Media, Certificate III in Communication Skills and Graduate Certificate in Management Communication
• short courses such as Statement of Attainment in Writing and Editing and Statement of Attainment in Speaking and Presentation Skills
• modules and support materials for delivery to students in all industry areas
• web based resources to support delivery of communication modules from a range of courses.

The focus is on supporting Institutes to deliver curriculum which is contextualised and integrated so that communication competencies are developed with an industry focus.

Communication programs cover a range of competency areas including:

• workplace writing
• presentation skills
• working in teams
• report writing
• dealing with customers
• conflict resolution
• negotiation skills
• employability skills
• job-seeking skills

We develop guidelines and resources so that Communication modules and courses can be delivered through a range of flexible teaching and learning strategies, incorporating on-the-job and off-the-job delivery.

Communication programs cover all industry areas and are central to the National Key Competencies.

Communication modules are included in all mainstream TAFE courses. Specialised courses in Communication are offered at Certificate II, Certificate III and Graduate level to enable supervisors and managers to gain a qualification in Communication Skills.

 Study Enquiries

If you require information about courses and careers relating to this program area choose the Courses & Careers link at the top of this page.

If you require information about applying for a course within TAFE NSW go to the TAFE NSW website. You can also contact the TAFE Information Centre on 131 601 (Interstate call: 02 8289 4777) or contact the Course Information Office at your local college. 

The Support Services section of the TAFE NSW website or the contact at the Information Centre or local college will provide you with information about things such as:

    • course applications and enrolments
    • advanced standing or exemptions for previous studies or experience
    • TAFE calendar
    • disabilities services
    • childcare services
    • travel concessions
    • financial assistance

If you don't know who to talk to, you can contact your local TAFE Campus (or search the White Pages under TAFE NSW with a Business/Government search type).

The International Students Centre assists and advises international students who would like to study in Australia on a student visa at a TAFE NSW institute, TAFE English language centre or a NSW government high school.   International Students can get help at all stages, from initial enquiries through to post course completion.

 A&GE Contact

Enquiries about course development, resource projects, flexible delivery and professional development activities for this A&GE area can be directed to:

TAFE NSW - Access & General Education Curriculum Centre
PO Box 357
Granville NSW 2142
Australia
Phone: 02 9846 8101  (International: 61 2 9846 8101)
Fax:     02 9846 8195  (International: 61 2 9846 8195)

Location:
68 South Street
Granville NSW 2142

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