Access Publications - Communication & Workplace Skills

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Connecting – Interpersonal Communication Competencies

Resource coverCD ROM with interactive screen based learner activities as well as worksheets (Word files) for group activities. Supports generic employability skills, with a focus on interpersonal communication skills and cultural awareness. Supports a range of training packages.

 

 

Communicate!

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Communication activities for Business Services Training Package competencies
This CD ROM supports units of competency in the Business Services training Package which deal with Client Service, Personal Effectiveness, Interpersonal Communication, Written Communication. The activities are designed to support the English language and literacy development needs of learners.
 

Transforming Conflict\Facilitating Nonviolence: CO15T

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This facilitator's guide contains information, delivery strategies and interactive learning activities for modules 4964D Transforming Conflict and 4997F Facilitating Nonviolence.

Also available as a CD ROM.

 
 

 
 

Workplace Communication: CO31L

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This CD ROM resource contains screen based interactive learning activities covering a range of communication knowledge, skills and attitudes. Some activities are supported by written exercises. These are presented as Word documents for learners to print and complete. The activities are written in plain English and are suitable for a range of learners including entry-level training.

 

Communication Modules for Diploma of Aboriginal Studies

  • Negotiation Skills 8979H (workbook)
 
Speaking in Public 8979N (workbook & audio tape)
 
Client Interaction 8979K (workbook & video)
 
Team Building 8979J (workbook)

Designed and written for students of the Diploma of Aboriginal Studies, these resources also provide activities for Negotiation Skills, Speaking in Public, Client Interaction and Team Building in other contexts.

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Communication for IT

Note: This book is published by McGraw-Hill Australia and is available from your local educational book retailer. The resource is not distributed by A&GE Curriculum Centre.

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This innovative new text represents a practical user-oriented approach to teaching and learning core communications skills in the Information Technology world. By using a variety of illustrations, case studies and authentic workplace activities in an Australian context the texts enable learners to understand fundamental communication concepts, relate communication concepts to an IT environment and develop communication-related competencies from the Information Technology Training Package. The text incorporates practical workplace-relate activities and case studies which can be completed individually or within a group. A key element is the Training Log which incorporates an Action Plan to apply the communication skills developed within each chapter.
 

Developing Communication Skills in Massage Therapy

  • Dealing with Conflict in Massage Therapy NCS 005 (CO15L)
  • Interviewer Skills in Massage Therapy NCS 006 (CO16L)
  • Writing Workplace Documents in Massage Therapy NCS 019 (CO17L)

Each learner package contains a set of notes and learner worksheets that enable the students to complete the relevant Communication module. The activities are suitable for self-directed learning or as part of a learning program directed by a teacher or trainer. Each package may be purchased separately.

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