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Learning
Resources Retail, Logistics & International Trade
What
we do
Retail, Logistics & International Trade designs and maintains courses and learning resources for the following subject areas:
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wholesale & retail;
purchasing & supply |
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warehousing; logistics; credit management |
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supply chain: manufacturer/grower to consumer |
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customs, import & export; international trade |
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Retail
The retail industry is large in size and diverse in type. It includes department stores,
supermarkets, discount chains, fast food outlets, liquor stores, pharmacies, hardware, fashion, hairdressers,
funeral services and related stores. A full range of nationally
approved, Training Package courses from entry to managerial level is available in
Retail, Community Pharmacy and Wholesale that focus on the development of both technical and general business skills as well as developing broader competencies in problem solving, communication and teamwork.
Logistics
Logistics focuses on how the process of planning, implementing and controlling the
efficient, cost effective flow and storage of raw materials, in-process inventory and
finished goods and related information from the grower through to the manufacturer,
wholesaler and retailer. The objective is to better manage
and improve service levels in order to provide greater levels of satisfaction to the end consumer. As organisations strive to become
world class in their respective fields, the dimensions of customer service, quality, the
supply chain, transportation, warehousing, materials handling, purchasing, contracting,
outsourcing, information systems, environmental impact and financial impact all take on
new meaning and importance. Logistics is concerned with integrating and optimising
these dimensions.
The following course areas in Logistics are provided:
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Purchasing
- a purchasing
and supply
course is available that focuses on the procurement or supply of required materials, services and equipment. Course modules
cover activities such as interviewing clients, analysing bids and making awards, selecting suppliers,
maintaining records, value analysis, purchasing research and long-term materials planning.
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Contracts Administration
- contracts Administration modules are available that focus on preparation, evaluation and management of tenders and contracts. Students learn about setting
specifications and evaluation criteria, pricing structures, quality standards, risk management, advertising of tenders, dispute resolution, payment scheduling, and contract performance ratings.
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Warehousing
- courses in the area of warehousing include discussion of conventional or automated privately owned warehouses, public warehouses, distribution centres, leased
warehouse space and storage in transit. Students learn skills in areas such as storage systems, warehouse layouts, receiving and despatching of goods, customer service and order picking.
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Logistics
- a Diploma and Advanced Diploma of Logistics are
provided which focus on providing knowledge and skills in team leadership, co-ordinating stocktakes, managing inventory, planning for selecting and evaluating storage
facilities, scheduling transport modes and movement of goods, planning and
managing security procedures, managing contracts, establishing and maintaining
national and international logistics networks, and setting and achieving
budgets.
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International Trade Facilitation
- a Certificate IV level course is offered in this area that focuses on the
skills, knowledge and attitudes needed by people who wish to be employed as a
customs broker/international freight forwarder. Graduates will be able to
give technical advice on matters relating to the importation and exportation of
goods or in relation to the international transportation of goods. |
Study
enquiries
If you require information about courses and careers relating to this program
area choose the Courses & Careers link at the top
of this page.
If you require information about applying for a
course within TAFE NSW go to the TAFE NSW website. You
can also contact the TAFE Information Centre on 131 601 (Interstate call: 02
8289 4777) or
contact the Course Information Office at your local college.
The
Support Services section of the
TAFE NSW website or the contact at the Information Centre or local college will provide you with information about things such as:
• course applications and enrolments
• advanced standing or exemptions for previous studies or experience
• TAFE calendar
• disabilities services
• childcare services
• travel concessions
• financial assistance
If you don't know who to talk to, you can contact your local TAFE
Campus
(or search the White Pages under TAFE NSW with a
Business/Government search type).
The International
Students Centre assists and advises international
students who would like to study in Australia on a student visa at a TAFE NSW
institute, TAFE English language centre or a NSW government high school.
International Students can get help at all stages, from initial enquiries
through to post course completion.
BA&IT contact
Enquiries about course development, resource projects, flexible delivery and
professional development activities for this BA&IT area can be directed to:
TAFE NSW - Business, Arts & Information
Technology Curriculum Centre
PO Box 707
Broadway, NSW 2007
Australia
Phone: 02 9217 4400 (International: 61 2 9217 4400)
Fax: 02 9217 4015 (International: 61 2 9217 4015)
Location:
Level 1 and Level 2, Building C (The Muse)
TAFE NSW - Sydney Institute
Mary Ann Street
Ultimo, NSW 2007
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